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SMboxes

FAQ

 

HOW CAN I PAY?

 

Cash & Card ( Self employed staff are cash only )

 

HOW DO I GET A PATCH TEST?

 

If you require a patch test you can visit us at Mark Stacey Beauty Lounge, or we can send the tests out on request. All patch tests need completing 48 hours prior to treatment.

 

WHERE DO I PARK?

 

There are 3 car parks only metres away from our doorstep;

Britannia Parking LE10 1RU

Mansion Street Parking LE10 0AU

Lower Bond Street Parking LE10 1QU

 

DO YOU SELL GIFT VOUCHERS?

 

We do sell gift vouchers. They are popular all year round for the perfect gift for a loved one. Please ask for details when you visit the beauty lounge.

 

WHAT ARE YOUR OPENING HOURS?

 

Monday to Thursday 09.00 - 19.30 Friday 09.00 - 19.00

Saturday 09.00 - 15.00 Sunday - Closed.

 

WHAT IS YOUR CANCELLATION POLICY?

 

If you need to cancel your appointment please call us a soon as you can. This will give us the opportunity to offer your time to others. Failure to notify us 24 hours prior to treatment will occur a 50% treatment fee. Telephone 01455 442594

 

WILL I NEED TO PAY A DEPOSIT?

 

If booking a large appointment slot, a small deposit will be required.

 

WHERE CAN I SEE EXAMPLES OF YOUR WORK?

 

Please browse before and after photos in our gallery. you can also like our Facebook page or follow us on instagram where we regularly post our work for you to see.

 

Please note. Children under 10years are not permitted in the salon.